Use surveys to ask specifics regarding what they like about their jobs, and what they’d like to change, Keep comments confidential in order to encourage participation and receive honest feedback. The end result yields a deeper bond and a sense of loyalty. You can gain insight to help prevent problems and make informed decisions, while your employees feel valued and respected.
Asking for employee feedback periodically is a win-win for everyone. One of the best ways to keep your staff engaged is to get them involved in certain decisions that impact their jobs.
Check out our free resource of reopening checklists and procedures here. Clearly communicating workplace requirements with your employees can help them make decisions about their ability to work. Some cities require restaurant workers to be vaccinated or wear masks. While it’s impossible to predict how the restaurant industry will be impacted in the upcoming months, it’s important to be transparent with your employees about your restaurant’s operations and relevant COVID policies. QSR recently reported that 28% of restaurant operators think it will be 7-12 months before staffing returns to normal, which means it’s that much more important that restaurant operators are understanding of their employees’ personal circumstances and are transparent about your COVID-19 policies. Be transparent about your COVID-19 policies Post about your openings online and put a help wanted sign in your window so that potential employees know you are looking to hire. Make sure your application process is user-frinedly and easy to complete. Also, determine a standard process and list of questions so that all interviews are conducted consistently. Make sure your managers are on board with the qualities, skills, experiences, and characteristics that are important for each new hire. Getting a star on your roster is more beneficial to your business than losing that person to your competition. When reviewing candidates, try to make room for a highly talented and versatile person - even if there is no position available at that time. The pandemic has shifted many peoples’ careers, so you could have eager candidates ready to work that don’t have much experience. If someone is lacking experience yet has an agreeable personality, don’t automatically discard them.
These trusted “recruits” can bring already-endorsed candidates to the table and widen your talent pool. Use your contactsĪsk employees, friends, and others whose opinions you value for staffing recommendations. If you attract employees that are already a good match with your restaurant, you’ll have a head start on keeping them happy and satisfied. Minimizing employee turnover starts with the hiring process. Here are 5 tips to help you keep restaurant employee turnover to a minimum: 1. In order to attract employees and encourage your staff to stay at your restaurant, it’s important to understand why a labor shortage is sweeping the industry and execute techniques to minimize staff turnover. Restaurateurs cannot find employees to increase their staffing levels. Eating and drinking places remain 1.5 million jobs (or 12%) short of fulfilling staffing needs. According to the National Restaurant Association, 84% of operators reported staffing levels lower than normal.